You can contact us by phone or email. We are available from Monday to Friday from 08:00 to 12:00
Telephone: +41 (27) 539 9454
No. We do not charge fee for small order.
Orders placed before 10:30 am are shipped the same day. The delivery time, as an indication, is 3 to 5 working days for Switzerland. For shipments outside Switzerland the delivery time depends on the carrier.
Yes, shipping costs outside Europe will be charged. In addition, please note that customs clearance fees may apply depending on the country.
We ship to Switzerland and most EU countries as well as the USA. If you do not find your country in the check-out section, please contact us at firstname.lastname@example.org for instructions on how to proceed.
Yes, please contact us first by email at email@example.com. Items must be returned intact and complete in their original packaging (with labels bearing their references), accompanied by the delivery note, within 7 days of receipt of your package. The shipping costs related to the return are at your expense. In the case of an exchange order, the shipping costs of your new order are free of charge.
Yes, if the order is placed by 10:30 at the latest, your order can be shipped the same day in priority parcel, for an additional express shipping fee.
On our onlinshop capsunshop.com, you can pay securely by Mastercard and Visa credit cards. By Postfinance Card and Postfinance E-Finance as well as with Paypal.
Yes, we use the Postfinance payment platform. The connection of the website is secured in https. In addition, for credit card payments, we have PCI-DSS SAQ certification from SIX Payment Services.
Paintings on canvas
We ship the canvases without stretcher frame. The canvas is rolled up and placed in a cardboard tube to protect it and facilitate shipping.
Yes, if you request it at firstname.lastname@example.org, you can collect the canvas stretched on a chassis. For details (conditions of sale, etc.) please contact us.
No. We do not propose frames. We recommend that you contact a framer in our area.
Yes, if you request it at email@example.com, we can provide you with the chassis with your canvas. For details (conditions of sale, etc.) please contact us.
For Switzerland, we recommend that you visit the following website to order the necessary material to mount your canvas on a chassis: https://www.gerstaecker.ch